Support
Need help with Mackinaw?
We’re here to make your experience as smooth as possible.
FAQs
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By default, your profile is hidden. To join, open the app and select one of the available prompts. Record your video response, and you’ll unlock the current round. here
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Mackinaw doesn’t use swiping or static profiles. You’ll only see other users once you join a round by recording a video response.
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On Thursday nights, all rounds reset. Active conversations with your matches continue, but messages you didn’t reply to will disappear.
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Mackinaw is designed to reduce burnout and encourage intentional connections. The match cap helps you focus on quality conversations.